>> MIB - Management Information Base

>> Table: mpsExtensionStatusTable - (.1.3.6.1.4.1.272.4.53.6.17.1)

Description: This table contains status information about each extension logged-in in a call-center group (mpsGroupTable).

mpsExtensionStatusTable
OIDNameTypeAccess
.1IndexExtensionIndexR
.2EndOfWrapUpTimeDateR
.3ConnectionStatusENUMR
.4SumConnectedCallsCounter32R
.5ConnectedCallsCounter32R
.6SumConnectionTimeINTEGERR
.7ConnectionTimeINTEGERR

Index
A unique value for each extension.

Range: 1 to 65535

EndOfWrapUpTime
This variable contains the end or wrap-up time for this extension, after termination of an incoming call for mpsGroupModeOperation_call_center.

Range: 0 to -1

ConnectionStatus
This variable contains the connection status.

Enumerations:

  • idle (1)
  • connected (2)
  • ringing (3)
SumConnectedCalls
This variable contains the summary of connected calls since system start.
ConnectedCalls
This value is a copy from mpsExtensionStatusSumConnectedCalls at 0:00h. To get the summary of the connected calls from a day, subtract the mpsExtensionStatusConnectedCalls from mpsExtensionStatusSumConnectedCalls.
SumConnectionTime
This variable contains the summary of time of the connected calls.
ConnectionTime
This value is a copy from mpsExtensionStatusSumConnnectionTime at 0:00h. To get the summary of time of the connected calls from a day, subtract the mpsExtensionStatusConnectionTime from mpsExtensionStatusSumConnectionTime.


MIB Reference to Software Version 10.2.12 generated on 2023/08/29. Provided by webmaster@bintec-elmeg.com
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