Debugging at device level

Correct timestamps

Access points need a correct time setting in order to transmit and allocate performance values. Therefore, check the time setting before starting error diagnostics.

A DHCP server can be used as time server too. If you use a bintec™ device for this, go to the System Management->Global Settings->Time and Date menu and activate the Internal Time Server item.

Using static IP addresses you can enter manually up to three time servers in the same menu.

Debugging

If there is no communication between the access point and Cloud NetManager, you can track communications using Telnet or the SSH terminal. You must log into the access point and enter the command “debug tremp”. No communication between the access point and Cloud NetManager is displayed.

In this way, communication problems and certification problems can be analysed quickly.