Setting up call distribution

Incoming calls to the external number of your mini call center should be distributed immediately to the mini call center. To do this, set up a call distribution for the preset external numbers on the mini call center function.

The preconfigured external numbers for your external connection are listed in the Numbering -> Call Distribution -> Incoming Distribution menu.

Choose for the table entry of the mini call center to carry out a call distribution.

Numbering -> Call Distribution -> Incoming Distribution ->

Proceed as follows:

  1. Select the Assignment Mini Call Center .

  2. Click OK.