Setting up a mini call center line

For a mini call center you need a line to be set up for this function.

Applications -> Mini Call Center -> Lines -> New

Proceed as follows:

Enter a description for the line, e.g. Callcenter Line 1 .
Select the External Number for the line, e.g. 929422 (ISDN Extern) .
Enter the Internal Number, e.g. 200 .
Under Call Center Description enter the name for the new Mini-Callcenter, e.g. Mini-Callcenter 1 .
Click Apply.

For the call center line you can see up various signalling variants that are switched by calendar for example.

Leave Applications -> Mini Call Center -> Lines -> Call Center Line 1 -> Variant 1 set to the default settings:

Applications -> Mini Call Center -> Lines -> Call Center Line 1 -> Variant 1

Go to Applications -> Mini Call Center -> Lines -> Call Center Line 1 -> Variant 2.

Applications -> Mini Call Center -> Lines -> Call Center Line 1 -> Variant 2

Proceed as follows:

Enable Automatic Call Pick-up with and select the file to be announced automatically outside of business hours, e.g. MoH Wave 1 .
Click Apply.