Setting up call distribution

Incoming calls should be distributed to a specific user depending on the external number.

If the user has been assigned a direct dialling range number according to number range as an internal number, incoming calls are forwarded automatically to the terminal assigned to the user.

If an incoming call to a direct dialling range number according to number range is forwarded to an individual internal number, you will need an incoming distribution for the preset P-P DDI Exception.

The preconfigured P-P DDI Exception for your external connection are listed in the Numbering -> Call Distribution -> Incoming Distribution menu.

Choose for a table entry to carry out a call distribution.

Numbering -> Call Distribution -> Incoming Distribution ->

Proceed as follows:

  1. Leave Assignment set to Internal Number .

  2. Select the internal number to which the incoming calls shall be forwarded, e.g. 10 (Mr. Meier MN) .

  3. Click OK.

Repeat this configuration step for all configured direct dial exceptions.